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Terms & Conditions

Last updated: 11/5/2025

1. Acceptance of Terms

By accessing and using Shield Message, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this service.

2. Description of Service

Shield Message is a automated messaging platform that allows users to create and schedule messages to be automatically sent to designated recipients if the user fails to check in within a specified timeframe (deadman switch). The service is designed to ensure important messages reach their intended recipients in emergency situations or extended periods of unavailability.

3. Google Account Information Usage

Shield Message accesses limited information from your Google account solely for platform functionality. We collect and use only your email address for account identification and authentication, and your Google username for display purposes. All Google account information stored in our database can be permanently removed by deleting your messages through your account dashboard. To request complete account deletion and removal from our authentication system, please contact us at contact@shieldmessage.com with the subject line "Account Deletion Request." We do not share, sell, or distribute your email address or any other personal information to third parties, except as necessary to deliver your failsafe messages through our email service and text message providers.

4. User Responsibilities

By using Shield Message, you agree to:

  • Provide accurate recipient information for your failsafe messages
  • Set appropriate deadman switch durations based on your check-in patterns
  • Regularly check in to prevent unintended message delivery
  • Not use the service for illegal, harmful, or malicious purposes
  • Not send spam, threats, harassment, or inappropriate content
  • Respect the privacy and rights of message recipients

You are solely responsible for the content of your messages and the consequences of their delivery.

5. Message Delivery and Deadman Switch

Shield Message monitors your check-in activity and automatically sends your failsafe messages when your deadman switch timer expires. By creating a message, you authorize us to send it to your designated recipients if you fail to check in within the specified timeframe. While we strive for reliable service, we cannot guarantee 100% uptime or delivery success. You acknowledge that:

  • Messages may be delayed due to technical issues or service interruptions
  • Recipient email servers may reject or filter messages
  • You are responsible for verifying recipient email addresses are correct
  • Once a message is sent, it cannot be recalled or unsent
  • Messages containing inappropriate, harmful, threatening, or spam content may be flagged and blocked by email providers, preventing delivery to recipients

6. Privacy Policy

Shield Message respects user privacy. We collect minimal personal information necessary to provide the service and use industry-standard security measures to protect your personal information and message content. By using the Service, you agree to our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

7. Prohibited Uses

You may not use Shield Message to:

  • Send spam, unsolicited marketing, or bulk emails
  • Transmit threats, harassment, hate speech, or illegal content
  • Impersonate others or misrepresent your identity or affiliation
  • Violate any local, state, national, or international law
  • Interfere with or disrupt the service or servers/networks
  • Attempt to gain unauthorized access to any portion of the service
  • Use the service for any fraudulent purposes

Violation of these prohibited uses may result in immediate account termination and potential legal action.

8. Age Requirement

By using Shield Message, you confirm that you are at least 18 years of age, or, if you are under 18, you have obtained parental or legal guardian consent to use the Service. The service is not intended for children under 13 years of age.

9. Limitation of Liability

Shield Message is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee:

  • The accuracy, reliability, or timeliness of message delivery
  • Uninterrupted or error-free service operation
  • That the service will meet your specific requirements
  • The security or confidentiality of message content during transmission

Under no circumstances shall Shield Message, its operators, or affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

  • Failure to deliver messages or delayed message delivery
  • Unintended message delivery due to user error or system malfunction
  • Loss or corruption of message content
  • Unauthorized access to your account or message content
  • Any other use or inability to use the service

Your use of Shield Message is at your sole risk. You assume full responsibility for the consequences of messages sent through the service.

10. Indemnification

You agree to indemnify, defend, and hold harmless Shield Message and its operators from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:

  • Your use of the service
  • Your violation of these Terms
  • The content of messages you create and send through the service
  • Your violation of any rights of another person or entity

11. Termination of Accounts

Shield Message reserves the right to suspend or terminate user accounts that violate these Terms, without prior notice or liability. Termination may result from:

  • Violation of prohibited uses
  • Sending illegal or harmful content
  • Fraudulent activity or abuse of the service
  • Extended periods of inactivity
  • Failure to comply with applicable laws or regulations

Upon termination, you will lose access to your account and all associated messages. Messages scheduled for delivery may be deleted without being sent. You may also voluntarily terminate your account at any time by contacting us or deleting all your messages and requesting account deletion.

12. Service Modifications and Discontinuation

Shield Message reserves the right to modify, suspend, or discontinue the service (or any part thereof) at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuance of the service. In the event of permanent service discontinuation, we will make reasonable efforts to provide advance notice.

13. Modifications to Terms

We reserve the right to update these Terms at any time. Material changes will be posted on this page with an updated revision date. It is your responsibility to regularly review these Terms. Continued use of the Service after changes are made constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the service and may request account deletion.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the service shall be resolved in the appropriate courts.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

16. Contact Us

If you have any questions about these Terms, you can contact us at:

Email: contact@shieldmessage.com